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The Nine Training CenterThe Nine Training Center

Smart Retailer

Program Summary

To enable the sales team to build on their existing skills by making them more aware of customer buying preferences and understanding what is happening in the customer’s mind. Once the participant understands the customer fully, they will be able to widen their opportunities and they will experience increased sales.

Learning Outcomes

  • The ability to display positive body language and communicate verbally scripts
  • Listening and understanding customer’s needs.
  • Understanding the difference between skillful questioning, open and close questions.
  • ability to open a small talk and connect well.
  • Product demonstration and presentation.
  • Handling objections as an opportunity to get sales.
  • Making phone calls, appointments & follow-ups.
  • Designing and assembling an attractive display unit.
  • Understanding different products place and temperatures of storage.
  • Able to understand how to fill forms neatly and accurately.
  • Able to read safety signages & codes.

60 Hours

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